OIT continues to enhance email security protocols because of the rise in cyberattacks against members of our university community. Information about requesting and using a Shared Mailbox is available on the OIT Email Boxes webpage. For convenience, OIT suggests installing the Outlook application on your mobile and personal devices so you're only prompted to authenticate about every 90 days. Please note: If you use a web browser such as Chrome or Internet Explorer to access web mail, instead of the Outlook application, you will be challenged for MFA every time you open a new browser session.

The university uses Duo Security to provide multi-factor authentication before accessing Outlook. Use the Microsoft Outlook desktop or mobile application for easiest access to your email. Once you add the Outlook app to your phone, you can go to Settings and add other personal accounts such as Gmail.

In addition, OIT recommends installing the Microsoft 365 Outlook app on your mobile device from the iOS and Android App store. Microsoft Outlook is the only university-supported email client and is highly recommended for accessing your university email.

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